Refund and Returns Policy
Thank you for shopping at TBCram.
1. Digital Products
Due to the nature of digital goods, we generally do not offer refunds once a product has been downloaded or accessed. Please review your cart carefully before completing a purchase.
2. Exceptions
Refunds may be granted only under the following circumstances:
- The file is corrupted or unreadable.
- The product received does not match the description on our website.
- Duplicate purchases of the same product.
3. Process
If you believe you are eligible for a refund, please contact our support team at info@tbcram.com within 7 days of purchase. Include your order ID and a brief explanation of the issue.